Amazon One Medical vs Included Health
A detailed head-to-head comparison of Amazon One Medical and Included Health — pricing, peptides, consultation models, and patient reviews.
At a Glance
RatingNo reviews
Starting PriceN/A
Peptides2
ConsultationHybrid
Lab TestingNo
Shipping3-5 business days
Pros
- Full-service primary care
- Consistent care team that knows your medical history
- Affordable membership, especially for Prime members ($9/mo)
- In-person clinic option in major metros
- Amazon Pharmacy integration with same-day delivery expanding rapidly
- 24/7 virtual access included
Cons
- No compounded GLP-1 options
- No structured weight loss coaching, nutrition programs, or lifestyle support (unlike Found, Calibrate, or WeightWatchers Clinic)
- On-Demand Care does not handle prior authorizations
- Medication cost not included in membership
- Patient complaints about billing issues and unexpected out-of-network charges have been reported
- Not a dedicated weight loss program
RatingNo reviews
Starting PriceN/A
Peptides2
ConsultationHybrid
Lab TestingNo
Shipping3-5 business days
Pros
- Real video visits with licensed primary care providers
- Health navigation layer is a genuine differentiator: help navigating insurance appeals, specialist referrals, care decisions
- Widely distributed through employer benefits
- Platform covers primary care, behavioral health, and specialist navigation in one place
- Strong infrastructure and clinical oversight from a well-funded, established company
- All 50 states for telehealth
Cons
- Primarily employer-benefit access
- Not a GLP-1 specialist: patients wanting structured weight loss programs, titration coaching, or compounded options should look elsewhere
- Pricing and access vary significantly by employer
- Doctor on Demand brand (the predecessor) was known for good but standard primary care
- No labs ordered or drawn through the platform
- Less suitable for patients whose main need is low-cost GLP-1 access without employer benefits
Pros & Cons
Peptide Pricing Comparison
| Peptide | Amazon One Medical | Included Health |
|---|---|---|
| Semaglutide | Price unavailable | Price unavailable |
| Tirzepatide | Price unavailable | Price unavailable |
Frequently Asked Questions
Is Amazon One Medical or Included Health better?
Amazon One Medical offers 2 peptides and hybrid consultations. Included Health offers 2 peptides and hybrid consultations. The best choice depends on which peptides you need, your budget, and preferred consultation model.
Which is cheaper, Amazon One Medical or Included Health?
See the pricing table above for a detailed comparison.