Included Health vs Knownwell
A detailed head-to-head comparison of Included Health and Knownwell — pricing, peptides, consultation models, and patient reviews.
At a Glance
RatingNo reviews
Starting PriceN/A
Peptides2
ConsultationHybrid
Lab TestingNo
Shipping3-5 business days
Pros
- Real video visits with licensed primary care providers
- Health navigation layer is a genuine differentiator: help navigating insurance appeals, specialist referrals, care decisions
- Widely distributed through employer benefits
- Platform covers primary care, behavioral health, and specialist navigation in one place
- Strong infrastructure and clinical oversight from a well-funded, established company
- All 50 states for telehealth
Cons
- Primarily employer-benefit access
- Not a GLP-1 specialist: patients wanting structured weight loss programs, titration coaching, or compounded options should look elsewhere
- Pricing and access vary significantly by employer
- Doctor on Demand brand (the predecessor) was known for good but standard primary care
- No labs ordered or drawn through the platform
- Less suitable for patients whose main need is low-cost GLP-1 access without employer benefits
RatingNo reviews
Starting PriceN/A
Peptides2
ConsultationHybrid
Lab TestingNo
Shipping3-5 business days
Pros
- Board-certified obesity medicine physicians provide a level of clinical specialization not available on most telehealth platforms
- Hybrid model allows in-person examination for complex cases, medication intolerance evaluation, and physical assessment
- Insurance-accepted model reduces out-of-pocket costs compared to cash-pay competitors
- Full GLP-1 formulary including brand-name Wegovy and Zepbound, insulating patients from compounding supply disruptions
- Prior authorization support included
- Appropriate for patients with significant comorbidities (T2D, hypertension, sleep apnea) who need specialist-level management
Cons
- Geographic availability is limited to select Northeast markets; not a national platform as of March 2026
- Insurance-based model means access depends on plan participation and prior authorization approval
- Not the fastest or cheapest path to a GLP-1 prescription for patients who simply want access and have no comorbidities
- In-person visit requirement (when clinically appropriate) is a barrier for patients who cannot travel to a clinic
- Limited public information on cash-pay pricing for patients without covered insurance
Pros & Cons
Peptide Pricing Comparison
| Peptide | Included Health | Knownwell |
|---|---|---|
| Semaglutide | Price unavailable | Price unavailable |
| Tirzepatide | Price unavailable | Price unavailable |
Frequently Asked Questions
Is Included Health or Knownwell better?
Included Health offers 2 peptides and hybrid consultations. Knownwell offers 2 peptides and hybrid consultations. The best choice depends on which peptides you need, your budget, and preferred consultation model.
Which is cheaper, Included Health or Knownwell?
See the pricing table above for a detailed comparison.