Included Health vs TRAVA
A detailed head-to-head comparison of Included Health and TRAVA — pricing, peptides, consultation models, and patient reviews.
At a Glance
RatingNo reviews
Starting PriceN/A
Peptides2
ConsultationHybrid
Lab TestingNo
Shipping3-5 business days
Pros
- Real video visits with licensed primary care providers
- Health navigation layer is a genuine differentiator: help navigating insurance appeals, specialist referrals, care decisions
- Widely distributed through employer benefits
- Platform covers primary care, behavioral health, and specialist navigation in one place
- Strong infrastructure and clinical oversight from a well-funded, established company
- All 50 states for telehealth
Cons
- Primarily employer-benefit access
- Not a GLP-1 specialist: patients wanting structured weight loss programs, titration coaching, or compounded options should look elsewhere
- Pricing and access vary significantly by employer
- Doctor on Demand brand (the predecessor) was known for good but standard primary care
- No labs ordered or drawn through the platform
- Less suitable for patients whose main need is low-cost GLP-1 access without employer benefits
RatingNo reviews
Starting PriceN/A
Peptides2
ConsultationHybrid
Lab TestingNo
Shipping3-5 business days
Pros
- Lowest entry price for compounded semaglutide among major providers ($119.96/mo)
- Free next-day air shipping on all orders
- B12 included in both semaglutide and tirzepatide formulations
- No membership fee or separate consultation charge
- Bundled, transparent pricing
- Multiple pharmacy partnerships for supply availability
Cons
- Price increases significantly at higher semaglutide doses
- Customer support complaints surfaced in mid-2025 reviews, including response delays at scale
- Documented billing complaints and reports of unauthorized charges in customer reviews
- Trustpilot reviews are polarized (3.8/5 overall; 59% five-star, 24% one-star)
- Binding arbitration clause with a 30-day opt-out window
- No refunds on partially used billing periods
Pros & Cons
Peptide Pricing Comparison
| Peptide | Included Health | TRAVA |
|---|---|---|
| Semaglutide | Price unavailable | Price unavailable |
| Tirzepatide | Price unavailable | Price unavailable |
Frequently Asked Questions
Is Included Health or TRAVA better?
Included Health offers 2 peptides and hybrid consultations. TRAVA offers 2 peptides and hybrid consultations. The best choice depends on which peptides you need, your budget, and preferred consultation model.
Which is cheaper, Included Health or TRAVA?
See the pricing table above for a detailed comparison.